Pacific Debt Relief Program

What To Do If You Fall Victim To Credit Card Fraud?

Feb 28, 2024

What is Credit Card Fraud?

An elderly man is sitting at a table holding a credit card wondering What is Credit Card Fraud.

Disclaimer: We are not qualified legal or tax professionals and are not giving advice. Always speak with a qualified professional before making any legal or financial decisions.


Credit card fraud refers to the unauthorized and illegal use of a credit card or credit card information to make purchases or obtain cash. As online shopping and digital payments continue to grow, credit card fraud has become one of the most prevalent forms of identity theft.


In 2021 alone, consumers reported losing over $130 million to credit card fraud, according to the Federal Trade Commission (FTC). With large-scale data breaches becoming common, anyone can fall victim to credit card fraud.


While credit card companies have advanced security methods in place, fraudsters use increasingly sophisticated techniques to gain access to accounts. The most common types of credit card fraud include:

  • Lost or stolen cards - The physical theft of an existing credit card that's used to make purchases.
  • Account takeovers - Fraudsters obtain account login details and take control to make charges.
  • Cloned cards - Copying card data via skimmers to create a duplicate card.
  • Card-not-present fraud - Online or phone purchases using stolen card details without physical card possession.

If you discover unauthorized transactions or something just seems off with your account, it is critical to act quickly. In this guide, we provide a detailed overview of exactly what to do if you fall victim to credit card fraud. Acting swiftly can help minimize impacts to your finances and credit standing.


Signs You May Be a Victim of Credit Card Fraud


Unfortunately, most people don't realize they are victims of credit card fraud until they review their monthly statements. However, there are some common indicators that your card or account details have been compromised and are being used without authorization:


Unfamiliar Transactions


The most obvious sign of credit card fraud is new charges or cash advances that you don't recognize. Carefully review all transactions on your monthly statements, and confirm you made each purchase listed. Pay particular attention to smaller charges which criminals often use to avoid detection.


Inability to Access Your Account


If you suddenly can't log in to your credit card account online or your card is declined at a store, it may be because the issuer temporarily froze the account due to suspicious activity. Contact them immediately to understand what is happening. A frozen account triggers an investigation into potential fraud.


Credit Report Changes


Regularly checking your credit reports can also help uncover fraud early. If you see new accounts opened in your name that you didn't initiate, that's a clear sign of identity theft. Other common indicators are unfamiliar addresses and credit inquiries from companies you haven't applied to.


Annual Credit Report


When discussing checking credit reports for unfamiliar activities, link to the official site like Annual Credit Report where consumers can request free credit reports from the three major bureaus


Calls from Debt Collectors


If an unpaid bill racks up on a fraudulent credit card, it could get sent to collections and end up impacting your credit score. Collection agencies may start calling about debts you don't owe. Don't ignore these calls - be proactive in proving the accounts aren't yours.


While catching fraud early isn't always possible, carefully watching for any first signs of identity theft and these warning signs can help minimize damages. If anything seems off with your bank account or credit records, take action quickly.


Steps To Take Immediately If You Are a Victim Of Credit Card Fraud


If you discover unauthorized charges or accounts on your credit card, here are the steps to take right away:


1. Notify Your Card Issuer


Your first call should be to your credit card company's fraud department. Explain that you did not authorize specific charges or accounts opened in your name. The issuer will likely cancel your current card and overnight a new one with different account details.


Provide as many details as possible to assist law, in their investigation, including dates and amounts of suspicious online transactions made. Make note of who you spoke with. You'll likely need to follow up with more information later once additional fraud documentation is filed.


2. Check Other Accounts


Once you report fraud to your credit card company, log in to all your other financial accounts to spot any other fraud alert or further suspicious activity. Closely review your bank and retirement accounts, loan and mortgage statements, utility bills free credit report - anything tied to your identity.


As you review these signs and perhaps start to recognize some concerning patterns in your financial statements, it's crucial to know what to do next.

Also change the passwords and PINs for all your financial accounts, just to be safe. If you find additional fraud across multiple accounts, your personal information like your Social Security number may have been compromised.


3. File an FTC Report


Head to IdentityTheft.gov and complete an official identity theft report with the Federal Trade Commission. This critical document records the fraud and entitles you to certain rights in recovering the situation. Be sure to save a copy of your FTC report, creditors will likely request to see it.


4. Contact Credit Bureaus


Additionally, call one of the three major credit bureaus - Equifax, Experian, and TransUnion - to place both a credit freeze and a fraud alert on your credit file. This double protection makes it harder for criminals to open any new fraudulent accounts.


Notify all three bureaus that you are an active victim of identity theft due to credit card fraud. Provide your FTC Report reference number. Ask for confirmation letters when credit lock fraud alerts are set and notify you again if prevent credit card fraud alert is in 1 year before they expire.


5. File Police Report


Filing an official report with local law enforcement can further help investigations and recovery, especially if multiple accounts were compromised. Bring identity documents and confirmation of fraud from banks and credit bureaus. If needed, follow up with police later once additional fraud documentation is gathered.


While being proactive fraud alert is key, don't panic if you fall victim! Just systematically work through reporting fraudulent activity to limit further damages. Now let's explore how to remove unauthorized debts from your record.


Disputing Fraudulent Charges


Unfortunately, unpaid debts opened fraudulently can get reported to credit bureaus or sent to collections agencies. Here's how to dispute these and keep them from impacting your credit if you've fallen victim to credit card fraud:


Be Persistent With Your Card Issuer


Keep contacting your credit card issuer's fraud department until all unauthorized accounts are closed and charges erased. Provide additional documentation like your FTC Identity Theft Report. Ask the issuer to send a closure letter stating you are not responsible for any remaining balances.


Block Debts From Your Credit Report


If you find unfamiliar accounts or debts on your three nationwide credit bureaus' reports extending credit, submit dispute letters to all three nationwide credit bureaus. Include copies of your FTC ID Theft Report, law enforcement report, and card issuer account closure letter. The credit bureaus must block reported debts resulting from identity theft.


Don't Pay Any Fraudulent Charges


It can be tempting to just pay off bogus debts to resolve things quickly. However, making payments legitimizes the debt and makes it much harder to remove later. Continue disputing suspicious charges with supporting documents until all unauthorized accounts and unauthorized charges fully disappear.


As you review these signs and perhaps start to recognize some concerning patterns in your financial statements, it's crucial to know what to do next.

In the crucial moments after spotting suspicious activity on your account, knowing how to respond to a Credit Card Fraud Alert becomes essential. This knowledge is not just about recognizing the problem but taking decisive action to protect yourself and your financial health.


Now let's go over some tips to help prevent becoming a victim of credit card fraud in the first place.



Preventing Credit Card Fraud


While there are no foolproof ways to prevent fraud given increasingly sophisticated cybercriminals, there are certainly best practices you can follow to minimize risk:


Use EMV Chip Cards


EMV chip cards add encryption technology to better protect your account data during in-person purchases. When possible, insert cards with chips instead of swiping to leverage the security benefits.


Check Statements Frequently


Make a habit of reviewing all credit card and bank statements at least once a week, if not more. The sooner you identify unauthorized transactions, the quicker you can report fraud. Enroll in text or email alerts for purchases over a certain dollar amount.


Monitor Your Credit


Periodically check your credit report from Equifax, Experian, and TransUnion for any unrecognized accounts or address changes. Consider signing up for free credit report and monitoring, that alerts you anytime important changes occur on your credit file. Monitoring credit reports can detect fraud early.


Use Strong Passwords


Create a unique, complex password for every financial account. Change passwords every 90 days. Enable two-factor authentication when available. Password managers also help keep everything secure.


Know Fraud Indicators


Watch out for common, phone calls and email scams asking for personal information or attempting phishing. Only shop on secure sites and never use public WiFi for purchases. Also, check statements for low-dollar test charges commonly used by criminals to validate stolen card data.


While falling victim to credit card fraud can happen to anyone, following these tips can reduce your risk and minimize damages if you ever are targeted.


Ongoing Monitoring After Fraud


Even once the initial fraud investigation, reporting, and recovery process wraps up, victims should closely monitor their finances for several months. Here's why ongoing vigilance is key:


Fraud Can Reoccur


If criminals still have access to your personal account information beyond just credit card numbers, they may attempt to reopen fraudulent accounts or apply for new credit. Don't let your guard down.


Debts Could Reappear


Unpaid fraudulent debts that you successfully removed from your credit report can sometimes reappear, often when the account changes collectors. Dispute again.


Further Damage Possible


Identity thieves could use your information for medical or tax fraud, damaging your finances in other ways. Extended fraud alerts, credit freezes, and credit monitoring help detect issues.


Ongoing account reviews also ensure legitimate transactions from your accounts aren't incorrectly flagged as fraudulent purchases, which could disrupt access to money. Expect scrutiny for some time.


While it takes effort, always monitor your credit closely across personal and financial accounts even after thinking fraud is handled. Protecting your identity and financial standing is worth persistence.


Recovering From Identity Theft


Resolving credit card fraud is often the start of a longer identity theft recovery journey. If criminals gain access to your sensitive personal information like your Social Security number, they can open fraudulent accounts and commit further crimes.


The Identity Theft Resource Center recommends several best practices for victims to restore finances, family members, and identity after fraud:

  • Extend fraud alerts - Place 1-year fraud alerts and opt for the 7-year extended alert if fraud involves SSN/identity access.
  • Consider credit freezes - Freezes restrict new credit accounts unless you unfreeze. This can help block further fraud.
  • Keep disputing debts - Persistently dispute fraudulent debts on credit reports and with collectors until removed.
  • Change key account numbers - Contact banks to change account numbers so criminals lose access. Close compromised accounts.
  • Monitor constantly - Sign up for credit monitoring and other identity protection services that watch for suspicious activity across personal records.
  • Adjust tax filings - If identity theft leads to tax fraud, you may need to file an IRS affidavit and submit paper tax returns moving forward.
  • Review medical records - Fraud can result in false information on medical records too. Carefully check for errors.

Undertake all these recovery steps to help prevent lingering fraud issues and further misuse of your identity. Limiting damages takes time and diligence.


FAQs

  • What's the difference between credit card fraud and a billing dispute?

    A billing dispute is when you disagree with a charge from a retailer that you did business with. Credit card fraud refers to charges by an unauthorized person using your account without permission through theft, scams, or data breaches.

  • Does credit card fraud hurt your credit score?

    Absolutely. When fraudulent activities, such as unauthorized debts or accounts, go unchecked, they can leave a lasting mark on your credit history and lower your credit score. This issue isn't confined to credit card fraud alone; it's part of the larger problem of identity theft, which can wreak havoc on your financial health. The silver lining? Prompt action in reporting fraud and documenting disputes can help clear these unauthorized marks from your credit record. Check out our comprehensive guide on Can Identity Theft Ruin Your Credit Score? for more insights.

  • What information do credit reporting agencies and card companies need to investigate fraud?

    Issuers typically need account numbers, transaction details, suspected fraud dollar amounts, and dates. They also require personal ID verification to confirm your identity along with contact info for follow-up questions. Any related documentation like police reports strengthens the case.

  • How long does a credit bureau report card fraud investigation take?

    The full process from initial fraud alert and detection through incident resolution can take approximately 3 to 6 months. Investigations generally wrap up within a month but disputes with creditors and getting fraudulent entries deleted from credit reports extend the timeline. Persistence in providing documentation to merchants free credit reports and bureaus is key.

  • Can a free credit report and freeze prevent existing account fraud?

    Credit freezes restrict the opening of new credit accounts but don't block transactions on your existing accounts. To best prevent additional fraud on current credit cards or bank accounts, contact the issuer immediately to freeze the accounts until disputes are resolved.

  • What's the best way to protect yourself to prevent credit card fraud or protect yourself from credit card fraud?

    Protecting yourself from credit card fraud involves a combination of vigilance and smart practices. Regularly reviewing your statements and credit reports is crucial for the early detection of any unauthorized activities. Opting for EMV chip cards, refraining from storing card details on websites, and exercising caution when entering card information online are all effective strategies.



    For those looking to strengthen their defenses even further, we recommend exploring The Ultimate Guide to Protecting Yourself from Scams and Identity Theft in 2023.

Conclusion


Beyond diligently reviewing statements and credit reports, using EMV chip cards for purchases, avoiding saved card details on shopping sites, proceeding cautiously when inputting card information online, and never sharing financial data over unsecured channels can all help minimize fraud risk.


Unfortunately, credit card fraud is happening more often, but staying on top of checking your accounts and statements can help protect your money and identity from big problems. If you ever see charges you didn't make or other suspicious account activity, act fast. The quicker you report the fraud, the more likely you can get bogus charges removed before you take a financial hit.


If you keep good records and keep disputing fake charges until banks wipe them away completely, you can get your finances back in order over time. Also, be sure to turn on alerts and keep monitoring all accounts closely moving forward. And if you hit roadblocks getting false charges dropped, don't be afraid to ask credit counselors or lawyers for help. There are always ways to resolve issues with persistence.


If you are struggling with overwhelming debt and want to explore your debt relief options, Pacific Debt Relief offers a free consultation to assess your financial situation. Our debt specialists can provide objective guidance relevant information and support to help find the right debt relief solution.


*Disclaimer: Pacific Debt Relief explicitly states that it is not a credit repair organization, and its program does not aim to improve individuals' credit scores. The information provided here is intended solely for educational purposes, aiding consumers in making informed decisions regarding credit and debt matters. It is imperative to understand that the content herein does not constitute legal or financial advice. Pacific Debt Relief strongly advises individuals to seek the counsel of qualified professionals before undertaking any legal or financial actions.

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